Frequently asked questions (FAQ)
To find out minimum technical requirements for your computer, please check System Requirements or the User Guide listed in the main menu.
Before starting your CBT courses you will see the message that everything is properly installed. For more detailed information, you can check the User Guide
The program speed depends on your computer hardware characteristics, to test them out, please check: The minimum hardware requirements. The speed depends on your internet provider and the number of the computers connected to that network. Check: Minimum requirements.
CBT works in all Windows OS series: Windows XP, Windows Vista, Windows 7. It is necessary to install Shockwave and Neuron player plug-ins. Installation wizard can be found in user manual.
CBT also works in Android OS platform. For a proper work it is necessary to use „Skyebrowser“ with Citrix plug-in. Unfortunatelly the Offline courses require a PC Computer and will not work on MAC's.
We strongly recommend using Internet Explorer 7 (IE7) or later version. While using other browsers CBT may not work properly.
Yes, it is. However your computer resolution should not be less than 1024 x 768. At lower resolution, you are able to see a full window only using horizontal and vertical sliders. Unfortunatelly the Offline courses require a PC Computer and will not work on MAC's.
Please contact your Training project manager at BAA and the access code will be sent to you. You may use the email provided here: email@example.com
CBT program is controlled by main your computer buttons. The process will be provided after launching your training programs. For more details, you may always check the User Guide.
CBT login is valid for 90 days after your personal code was generated.
If you have a problem with the CBT during the reviewing or starting it, please contact 24/7 online support and the technical supporters will fix your problem as soon as they can. The contacts are here. For more details, please check the User Guide.